Testimonials

By using HSI, I know I don’t have to worry about self-pay debt. Using the latest “smart” technology, HSI efficiently handles each self-pay account, so my team can concentrate on insurance reimbursement. In addition, HSI really listens to its clients. We meet regularly to brainstorm better ways to handle our self-pay issues. They are quick to respond to our needs, producing customer products or services as we need them. They are excellent at negotiating a favorable payment plan for our patients who need a little longer to resolve their debt.
Cathy Dougherty
Vice President, Revenue Management
Gwinnett Hospital System, Inc.
During our relationship with HSI, we have found their collection results to be extremely competitive while still providing exceptional customer service to both our patients and staff.
Bradley Holt
Director
Northside Hospital
Our strategic partnership with HSI Financial Services reflects true commitment to providing a full spectrum of revenue cycle enhancement opportunities, and is one reason we looked to partner with them. Through their offerings, they provide excellent core revenue cycle services, yet they’ve gone even further by vetting other organizations that compliment those efforts with specialized services required for maximum revenue recovery. Through these partnerships, clients have access to a multitude of industry leaders, such as the underpayment review services provided by Triage Consulting Group. Working together, clients can access the much needed expertise and knowledge of these partners, and ultimately, see optimal results for their own organizations.
Sean Alavi
Principal
Triage Consulting Group
Floyd Medical Center has maintained a long and healthy relationship with HSI Financial Services. HSI is constantly striving to get the most out of their technology and people in order to provide superior collections while maintaining customer satisfaction of their client and their clients’ customers. HSI provides strong reporting and analytics that we review monthly and meet quarterly in person to review and set targets. HSI is very responsive to requests for special handling or informational requests when they arise.
Rick Childs
Vice President Revenue Cycle Management
Floyd Medical Center

 

What our clients are saying
Our strategic partnership with HSI Financial Services reflects true commitment to providing a full spectrum of revenue cycle enhancement opportunities, and is one reason we looked to partner with them. Through their offerings, they provide excellent core revenue cycle services, yet they’ve gone even further by vetting other organizations that compliment those efforts with specialized services required for maximum revenue recovery. Through these partnerships, clients have access to a multitude of industry leaders, such as the underpayment review services provided by Triage Consulting Group. Working together, clients can access the much needed expertise and knowledge of these partners, and ultimately, see optimal results for their own organizations.
Sean Alavi
Principal
Triage Consulting Group