Compliance

HSI Financial Services is committed to setting and achieving high standards of ethical conduct. We strive to maintain an ethical, compliant, safe workplace and treat all of our business partners with dignity and respect.  Below is a list of some of the governmental requirements included in our compliance program:

Consumer Financial Protection Act of 2010 – CFPA
Credit CARD Accountability, Responsibility and Disclosure Act of 2009 – Credit CARD Act
Fair Credit Reporting Act – FCRA
Fair Debt Collection Practices Act – FDCPA
Federal Rules of Practice and Procedure – FRCP
Federal Trade Commission – FTC – Red Flag Rules
Gramm-Leach-Bliley Act – GLBA
Health Insurance Portability and Accountability Act - HIPAA
Telephone Consumer Protection Act – TCPA

What our clients are saying
Floyd Medical Center has maintained a long and healthy relationship with HSI Financial Services. HSI is constantly striving to get the most out of their technology and people in order to provide superior collections while maintaining customer satisfaction of their client and their clients’ customers. HSI provides strong reporting and analytics that we review monthly and meet quarterly in person to review and set targets. HSI is very responsive to requests for special handling or informational requests when they arise.
Rick Childs
Vice President Revenue Cycle Management
Floyd Medical Center