Contact Us

To inquire about our services and become a valued partner, please contact a member of our sales team.


HSI Financial Services, LLC is a debt collector.  To ensure compliance with federal collection laws, we do not communicate with patients via e-mail. If you have received a notice regarding an account referred to HSI Financial Services, LLC, please contact a member of our professional collection staff by calling (770) 850-7450, or toll free 800-282-3108.

Written inquiries should be addressed to:

HSI Financial Services, LLC
Post Office Box 723537
Atlanta, GA 31139

Please be sure to include your name, address, name of your creditor, and account number on all written inquiries.


Susan Waits
Vice President, Business Development
770.240.3763 (Office)

Corporate Office Address
1000 Circle 75 Pkwy, Suite 600
Atlanta, GA 30339


Healthcare providers currently doing business with HSI Financial Services LLC may contact our Customer Resource Center at (770) 850-7460

What our clients are saying
By using HSI, I know I don’t have to worry about self-pay debt. Using the latest “smart” technology, HSI efficiently handles each self-pay account, so my team can concentrate on insurance reimbursement. In addition, HSI really listens to its clients. We meet regularly to brainstorm better ways to handle our self-pay issues. They are quick to respond to our needs, producing customer products or services as we need them. They are excellent at negotiating a favorable payment plan for our patients who need a little longer to resolve their debt.
Cathy Dougherty
Vice President, Revenue Management
Gwinnett Hospital System, Inc.